Community Support Services

Community Support Services

My Aged Care

The My Aged Care website has been established by the Australian Government to help you navigate the aged care system and is the entry point for age care services nationally.

My Aged Care is part of the Australian Government’s changes to the aged care system which have been designed to give people more choice, more control and easier access to a full range of aged care services.

My Aged Care is made up of a website and a telephone contact centre. Together they can provide you with information on aged care for yourself, a family member, friend or someone you’re caring for.

It provides information about aged care services available, assessment and access to services, concerns about aged care issues, and provides an online estimator to calculate fees

You can expect our staff to be polite, helpful and knowledgeable and to provide:

  • Prompt, reliable and confidential services
  • Clear information, which can be made available: in languages, other than English if you speak another language and need an interpreter and in other formats if you have hearing difficulties or a vision impairment.
  • Help to find Government-funded aged care services
  • Prompt resolution of any complaint or concern you have with My Aged Care.
For More information Download Our information Pack